20Bet Support: Swift Replies to Your Questions
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Read More About Customer Support at 20Bet
One of the reasons many Canadian players use 20Bet is that it takes user experience seriously. The platform ensures that you can get all the help you need from customer support to provide a quality experience. Our guide has all you need to know about the 20Bet support team and available help channels.
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How to Contact 20Bet Support?
Like every gambling platform, 20Bet provides multiple channels to reach customer support. You can reach out to them 24/7 to get help or ask questions. You’ll see a Contact Us button when you visit the website footer. Open the page, and you’ll find all the available options for getting help, including:
- Live chat
- Contact Form
20Bet also has an FAQ section where you can find answers to important questions about the site. The FAQ covers topics such as bonuses, payments, and verification. We advise you to visit this page before you contact the support team.
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20Bet doesn’t have phone support for Canadian players at the moment. We found this to be a slight drawback for users who prefer to talk one-on-one with an agent. Anyway, you still have many other options for speaking with the team.
Live Chat
Want to get swift responses to your answers? 20Bet has you covered with its live chat channel. This option is available 24/7 to players in Canada. If you want to use this option, simply click on the free chat box at the bottom of your screen when visiting the website.
When you visit the live chat, you must first speak with a bot. It can answer some of the questions you have. But if you want to talk to an agent, you can make the request, and one will join you within two minutes. You can rest assured that the team will give you quick and helpful replies.
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You can also contact the support team via the 20Bet email. We recommend using this option if you have issues where you’ll have to attach documents. You can also use the 20Bet contact to make your inquiry on the website, and you’ll get replies from an agent.
20Bet has multiple email addresses for getting help, including:
- Customer Support – support@20bet.com
- Complaints – complaints@20bet.com
The only drawback with the email channel is that it can take longer to get replies.
Average Waiting Time
20Bet sportsbook often ensures quick responses to Canadian players. However, how long it takes to get replies depends on the channel you used to contact them. We reviewed the available channels and found that the live chat has an average waiting time of two to five minutes. On the other hand, you can get responses via email within 24 hours.
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